All Care accepts all types of insurance as a form of payment, but we are currently in-network with the following companies:

BCBS

Cigna

Humana

Tricare

United (Optum)

Multiplan

Scott and White

Medicare & Medicaid Plans:

Traditional Medicare

Traditional Medicaid

Wellpoint

BCBS Medicaid

Superior Star Health (for foster families)

In some cases, we are not considered "in network". This means that while we will still submit claims to your insurance company, your benefits will be “out of network”. If this is the case, you may be subject to a higher deductible and are responsible for a greater percentage of the total therapy charges.

While many health insurance plans do provide benefits for Occupational, Physical, and Speech Therapy, there may be limitations for this coverage. These limitations may be related to the patient's age, diagnosis, or for the number of therapy visits a patient may receive per year. Your insurance benefits will be discussed with you in detail before your first visit to our clinic to check the types of therapy services for which your insurance provides benefits.

Please note that while your insurance may provide benefits for therapy, there is no guarantee that they will cover the cost of therapy. Your loved one's diagnosis and plan of care are unique, so never assume that having benefits will mean payment for services rendered. Please remember that you are ultimately responsible for any services not paid for by your insurance company.

We will submit claims to your insurance company on your behalf and upon receiving any denial for therapy, we will appeal, submit documentation, and make every effort to allow for therapy coverage to continue.

Your Explanation of Benefits (EOB) provides detailed information on what charges your insurance company paid, what your co-payment/co-insurance was for that session, how much of each payment went towards the deductible, and more. Reading over this information when you receive it in the mail is a very helpful way to keep track of payments received for therapy services. If you have any questions regarding your EOB, we will do our best to help you. If it is possible, we will frequently contact the insurance company on your behalf if you have any additional concerns.

We highly recommend taking detailed notes any time you call your insurance company. Notes should include the date, the name of the representitive you spoke with, information that the representative provided, and the call number or service ticket, if one is provided. Not all insurance companies provide a call/ticket number, but those that do can pull up conversation notes with greater ease if you provide that number to them. This information can be helpful to us in filing our appeal in cases of denial.

Payments for therapy, including all co-pay’s, co-insurance, and deductibles will be collected before the start of each therapy session. Payments for therapy services that are not covered by your insurance company, or for individuals without health insurance coverage, will also need to be collected before the start of each therapy session.